Great Service from an Insurance Company

It is my experience that Apple iStore are difficult to deal with when there is a repair. To have Muziwakhe Nxele between me and iStore was a real pleasure. He was prepared to contact me proactively once I returned to SA to start the claim process. Three weeks after the incident occured. He was informative, helpful and clear, everything he communicated transpired. I was never in any doubt about the process or next steps. He handled the third parties in the claim and I didnt have to engage. He arranged collection from my house. It couldnt have been easier. World class service from a really nice guy. Discovery Insure should make certain they use him as a role model.