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richard B

1 reviews | Active since Feb 2017

16 Feb 2017, 14:14

Great service from a model citizen south african and nominee for global employee of the month

<p>I had the unfortunate bad-luck of having 2 vehicles involved in 2 separate fender benders in 5 days. Unfortunately for my insurance company, whilst having been claim free for a number of years, in December 2016 i opted to change to Discovery Insure. Whilst not the end of the world, the time and energy involved in getting insurance claims sorted can be a daunting task - i had the fortune of being insured by Discovery Insure - my broker Andre Bottger went well beyond the call of duty and helped me log the claim - less than a week and my claim is approved and my vehicle is off to be repaired this afternoon - I was very impressed with the speed and level of professional service dedicated to me by Discovery Insure - Sandton - Motor Claims Consultant. I dealt with a fine gentlemen: Zothani Loyiso Mabuya who spearheaded the entire process from the time it was logged to approval - efficiently and carefree!</p> <p>Thank you for the fine service Discovery Insure - thank you for a fine gentlemen and super-* consultant, Zothani! i look forward to many more years as a client in a hassle free manner (hoping too that i dont have further claims to deal with!).</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply16 Feb 2017, 16:02
Official

At Discovery Insure, we value customer satisfaction in every interaction.

Thank you for sending us your feedback.

We truly appreciate it you taking time out of your day to provide us with some open and honest feedback about our service.

Zothani will be delighted to receive your compliment.

Regards,

Sakhe

Discovery Insure