BM
Banathi M

1 reviews | Active since Sept 2018

13 Sept 2021, 10:44

GREAT SERVICE

I am Banathi, I received a call from Discovery Insure about the quote I've done with them a while back. The consultant was Kastello Govender, firstly, he apologized on behalf of his company for the issues we had previously. He was friendly, as was expected. Above all, he was respectful and gave me enough time to ask all the questions I had and he also took his time to answer to make sure we were on the same page.

I was thrilled with his customer service excellence, he made me feel welcomed and wanted. Thanks Kastello!

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Replies (1)
Discovery Insure
Discovery Insure's reply13 Sept 2021, 11:22
Official
Hi Banathi, 


  We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure