1 reviews | Active since Jan 2016
Great Service by Kagiso Shabangu - Discovery Insur
I had an accidient on the 27-12-2015 while driving and collided with a drunk pedestrian, who died instantly. The whole odeal was very traumatic, and there were serious damages to the vehicle. I logged the insurance claim via mobile app with Discovery Insure. Kagiso Shabangu was my claim consultant, who provided great service. She was very supportive in assisting me to complile the required documentation, despite difficulty in getting hold of me telephonically, she made sure in finding suitable time to contact me. She kept me update regularly on the progress. I was emotionally affected and changed plans that I initially agreed and she was able to understand and divert to the new arrangement that I have decided to take. Her great deal of professionalism is worth mentioning. She also advised if I needed truama conselling which I really needed but didn't realise. Thank you to her and Discovery Insure for supereb service, much appreciated.
Thank you for the feedback.
We appreciate the time you have taken to recognize great service and look forward to many more great interactions.
Regards
Discovery Insure
Thank you for the feedback.
We appreciate the time you have taken to recognize great service and look forward to many more great interactions.
Regards
Discovery Insure
