LZ
Lefa Z

1 reviews | Active since Jan 2014

20 Apr 2016, 12:24

Great Service at retentions

I'd like to compliment one of your employees, Ntombi, for the excellent service she provided me this morning. Ntombi helped me to sort out my policy after it had lapsed.<br> <br> I have always been pleased with the service I receive at your company. However, Ntombi's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.<br> <br> Within a few minutes she had everything back in order<br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with you for years to come.

0
Replies (1)
Discovery Insure
Discovery Insure's reply20 Apr 2016, 12:59
Official
Hello Lefaz,

At Discovery Insure, it's important to us that you are always pleased with the service and value we offer.

Thank you for recognising the great service you received from Ntombi.

Regards,
Sakhe
Discovery Insure