KM
Keenan M

1 reviews | Active since Sept 2016

30 Sept 2016, 16:46

Great Service All Round from Discovery Insure Consultant - Mukovhe Ligege!!!

<p>I recently called Discovery Insure to update my current details of my insurance policy. I spoke to a well mannered, friendly lady by the name of Mukovhe Ligege. She works in the Centurion branch in the Servicing Dept.</p> <p>About the service: She explained all the information I required very thoroughly. I infact know more about my policy than i did when I took it out. She updated my details without any hassles. She also cleared up some grey areas for me regarding my vitality drive points and cash back. I applaud her for her transparency and effort in trying to make me understand my policy Ts & Cs. Its amazing what details a sales person will leave out to sell you a product and I am lucky i had Ms. Mukovhe Ligege on the line to clear up alot for me. And even though my premium went up slightly, I feel way better about it as I am now fully aware of all the Ts & Cs thanks to Ms. Ligege.</p> <p>I hope Discovery Insure acknowlege Mukovhe Ligege and give her the recognition shes deserves for such excellent service.</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply03 Oct 2016, 10:49
Official

Dear Keenan

Thanks for the feedback on your encounter with Mukovhe. We value customer satisfaction in every interaction.

Mukovhe will be happy to receive your note.

Regards

Thabani