MvdM
Michael van der Merwe

1 reviews | Active since Feb 2023

28 Feb 2025, 21:27

Great Service

Had to do a claim for Food Spoil in my freezers due to power outage for 2 days. Was not very hopeful in my request to claim, as claims can be questionable and time consuming. Was I pleasantly surprised. After submitting my claim and asked to provide the necessary requirements. I called to double check. Katlego took my call and went the extra mile in sorting my claim, even though he was not assigned originally. He requested some additional info and within an hour my claim was approved and paid out. I was very impressed with his service, understanding and making sure all sorted.

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Replies (1)
Discovery Insure
Discovery Insure's reply28 Feb 2025, 21:36
Official
Hi Michael 

Thank you for taking the time to let us know about your experience with us. We are glad that we exceeded your expectations. Katlego will be delighted to receive the great news.

Regards
Discovery Insure