Great service

This morning I awoke to running water. I tried the Discovery app, it froze up. I tried the website.... it came back with "technical difficulties ". I called in and Willie Scholtz answered. He was great. He took on the case, arranged a plumber and stayed in contact throughout the whole debacle. What impressed me the most was when he said he would call in 15 min, he called in 15 min. He followed up constantly. Thank you Willy.