TH
Trish H

1 reviews | Active since Feb 2018

10 Feb 2018, 18:04

Great service

My house was hit by lightning and quite a few items were damaged. I battled to register the claim online, and decided I needed to speak to somebody - it took a long time before my call was answered. Bianca Peterson is the claims administrator I was put on to, and she and Thato Mekgoe (who took over during Christmas) did a wonderful job of handling my claim. They were friendly and quick to reply to my concerns, and I am a happy customer.

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Feb 2018, 10:44
Official

Thank you for the compliment.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards

Discovery Insure