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keletso N

1 reviews | Active since Feb 2017

28 Sept 2017, 13:58

great service

I was cancelling my policy and was told that a consultant will call me in this regard i got a call from a friendly respectable consultant called Lindokuhle Ngqulungo he really knows what he is doing and he does his research the thing that impressed me most was the fact that he knows a lot about his competitors so he can give better advise to his client so we can make a formative or constructive decision in regards to the policy. I hope there are more people like Lindokuhle working there as he is passionate and really knows the in and outs about the products that the company offers. He has a great attitude and has a lot to offer a lot of people can learn a lot from him as he did not only give me the advantages but also the disadvantages which shows a lot of transparency and honesty which is a great foundation to build a trustful relationship

Thank you very much for the service i didn't feel intimidated or interrogated but more of an informative call to guide me to make the best decision for me thank you Keletso ntshudisane

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Replies (1)
Discovery Insure
Discovery Insure's reply29 Sept 2017, 07:25
Official

Dear Keletso

Thank you for taking a moment to commend Lindokuhle. It’s important to us that you are always pleased with the service and value we offer.

Regards

Discovery Insure