MB
Murray B

1 reviews | Active since Nov 2019

14 Nov 2019, 12:55

Great, professional service from Bongani

My rating is for Bongani Khanyile in Client Services. Bongani dealt with me extremely well, with the tools and knowledge he has at his disposal. He was not able to satisfy my complaint, but he tried his best and I believe that he will pass on my comments & recommendations to the decision makers. Whether or not Discovery Vitality Drive team will do anything with that info is yet to be seen.

0
Replies (2)
Discovery Insure
Discovery Insure's reply14 Nov 2019, 13:34
Official
Good day Murray, 


We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

RegardsDiscovery Insure
MB
Murray B's update14 Nov 2019, 13:56
Reviewer Update
Thanks. Now, could you please have a look at the complaint that i logged under Discovery Bank. Like I said above, Bongani did well with the info he has...but my problem was not resolved.