ZB
Zakeeya B

1 reviews | Active since Dec 2014

17 Feb 2022, 10:33

Great Insurance Service

I had a bad accident last week. I am insured with Discovery (best move I have ever made), and they called me after the impact first to find out if I was physically OK, and then to find out if the correct people were there to tow my car. I got a message today to say that the car was assessed yesterday. As per the gent I spoke to, I will probably know the outcome by the end of today.

I just want to compliment Discovery Insure on having such well-mannered and helpful call-centre agents, the 2 in particular being Gloria and Mpho.

I know these things take time, I'm almost certain the car is a write off, but the service has not disappointed. I will not hesitate to Insure my next vehicle with Discovery again. My son is also due to be getting a little car to learn to drive, and for us to run around in, and I will once again Insure with Discovery. I just want to say thank you. From all the negative feedback I got about being insured with Discovery, I am actually going to make a point of telling those people that my experience with Discovery from the day I insured has been nothing less than fabulous.

0
Replies (1)
Discovery Insure
Discovery Insure's reply17 Feb 2022, 11:22
Official
Good day Zakeeya B 

Thank you for such a heartfelt review.

Keeping you happy is important to us.

Regards
Discovery Insure