NP
Nomakaya P
1 reviews | Active since May 2018
26 Nov 2019, 10:50
Great insurance
Great insurance. Gives a peace of mine. Highly recommendable, especially for females.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Insure's replyOfficial
26 Nov 2019, 11:38Good day Nomakaya,
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
RegardsDiscovery Insure
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
RegardsDiscovery Insure
Discovery Insure's reply26 Nov 2019, 11:38
Official
Good day Nomakaya,
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
RegardsDiscovery Insure
Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.
RegardsDiscovery Insure
NP
Nomakaya P's updateReviewer Update
28 Nov 2019, 09:41Claim progress.pdf 69.55 KB
NP
Nomakaya P's update28 Nov 2019, 09:41
Reviewer Update
Claim progress.pdf 69.55 KB
NP
Good day,
I was all happy with the service. I am have a claim pending ***. I took in my car for repairs at CK Coachworks Goodwood as arranged. I took the courtesy car from AVIS on the 19th November 2019.
The estimated completion date of the claim per CK Coachworks was 22/11/2019. As per discovery on line it was 21/11/2019.
The date which I had to return the courtesy car was 27/11/2019. Discovery nor CK Coachworks had contacted me ever since I took In the Car for repairs. Its the 2nd week now. No phone call no email. I had to personally send an email and ask for an extension of the courtesy car booking.
I personally contacted CK Coachworks to ask about the repairs. CK coachworks informed me that they are not allowed to contact discovery clients anymore.
Today I made an effort to contact discovery about my Car and progress. A lady from claims by the name of Zethu did not know how far the repairs is. She put me on hold to check with the repairer until the call was cut. I called in again, the call was cut.
This is the worst that I had expected. Now on the discovery website the Estimated Completion date is 08 November 2019 (Which is long past).
THE CAR IS DUE FOR 30 000 km service WITH MAZDA Tyger valley on Monday 2 December 2019.
Regards,
Nomakaya P's updateReviewer Update
28 Nov 2019, 09:41Good day,
I was all happy with the service. I am have a claim pending ***. I took in my car for repairs at CK Coachworks Goodwood as arranged. I took the courtesy car from AVIS on the 19th November 2019.
The estimated completion date of the claim per CK Coachworks was 22/11/2019. As per discovery on line it was 21/11/2019.
The date which I had to return the courtesy car was 27/11/2019. Discovery nor CK Coachworks had contacted me ever since I took In the Car for repairs. Its the 2nd week now. No phone call no email. I had to personally send an email and ask for an extension of the courtesy car booking.
I personally contacted CK Coachworks to ask about the repairs. CK coachworks informed me that they are not allowed to contact discovery clients anymore.
Today I made an effort to contact discovery about my Car and progress. A lady from claims by the name of Zethu did not know how far the repairs is. She put me on hold to check with the repairer until the call was cut. I called in again, the call was cut.
This is the worst that I had expected. Now on the discovery website the Estimated Completion date is 08 November 2019 (Which is long past).
THE CAR IS DUE FOR 30 000 km service WITH MAZDA Tyger valley on Monday 2 December 2019.
Regards,
NP
Nomakaya P's update28 Nov 2019, 09:41
Reviewer Update
Good day,
I was all happy with the service. I am have a claim pending ***. I took in my car for repairs at CK Coachworks Goodwood as arranged. I took the courtesy car from AVIS on the 19th November 2019.
The estimated completion date of the claim per CK Coachworks was 22/11/2019. As per discovery on line it was 21/11/2019.
The date which I had to return the courtesy car was 27/11/2019. Discovery nor CK Coachworks had contacted me ever since I took In the Car for repairs. Its the 2nd week now. No phone call no email. I had to personally send an email and ask for an extension of the courtesy car booking.
I personally contacted CK Coachworks to ask about the repairs. CK coachworks informed me that they are not allowed to contact discovery clients anymore.
Today I made an effort to contact discovery about my Car and progress. A lady from claims by the name of Zethu did not know how far the repairs is. She put me on hold to check with the repairer until the call was cut. I called in again, the call was cut.
This is the worst that I had expected. Now on the discovery website the Estimated Completion date is 08 November 2019 (Which is long past).
THE CAR IS DUE FOR 30 000 km service WITH MAZDA Tyger valley on Monday 2 December 2019.
Regards,
NP
Claim progress.pdf 69.55 KB
Nomakaya P's updateReviewer Update
28 Nov 2019, 09:41Claim progress.pdf 69.55 KB
NP
Nomakaya P's update28 Nov 2019, 09:41
Reviewer Update
Claim progress.pdf 69.55 KB