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sanelisiwe M

1 reviews | Active since Jan 2015

28 May 2015, 18:34

great experience

Ok generally I'm one of those people that hate paying for insurance, but it's the first time I'm happy to do so because I feel safe with discovery insure. Over a month ago I hit a pothole, car wasn't damaged nor were the tyres, I was pleasantly surprised to receive a call from discovery checking up on me and assuring me that they are monitoring my car. What a blessing, especially if you're female. Second experience was with Marlon and dudu mkhize, recently. The patience is out of this world, Marlon was super extraordinary with his service. I still even remember the name. A week later I spoke to dudu, there's nothing heartwarming more than receiving great service. She went out of her way to resolve my request, was patient with me on the phone and assured me that she'd revert when she's back at work the next day. What was a system glitch, she resolved for me and I'm even more convinced that my premium is justified. Thank you from the bottom of my heart, blessings to you

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Replies (1)
Discovery Insure
Discovery Insure's reply29 May 2015, 08:59
Official
Hello snappygirl,

We are delighted to receive your note, and we're especially pleased to read your kind words about Marlon, Dudu and our company. They are a great example for us to follow, we're proud of them and they will be very delighted at your feedback.

Thank you!

Thabani Mtshali

Best regards,