RM
Reabetsoe M

1 reviews | Active since Dec 2021

26 Nov 2024, 17:31

Great Customer Service!

I had such a lovely experience with Thabang Mpyana from Discovery Insure’s retention department. Not only did he help lower my premium, but he did so with incredible ease and patience, explaining everything I needed to know in detail. I started the call feeling frustrated, but Thabang turned it around, and it ended with smiles all around! Thank you so much, Thabang, for your outstanding service. This was truly one of the best customer experiences I’ve had! #DiscoveryDidGood

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Nov 2024, 17:54
Official
Hi Reabetsoe

We are happy to hear about your interaction with Thabang today. He is an absolute Rockstar and we will be sure to pass on your message to him. 

Regards 
Discovery Insure