Great Customer Service and Turnaround Time

My vehicle shut down at home and I was not able to move it anywhere. I had already arranged with the repair centre to bring in the vehicle on the Wednesday morning the 28th, but because the vehicle had shut down I need to have the car towed to the repair centre.

I called the Discovery insure road side assistance and I was assisted by Jabulile Shiba. She was very well spoken, took my details and informed me that she would arrange for a towing company to come move the vehicle.

Within about the next 10 minutes she called to me that she has made the arrangement and tow truck would arrive within 45 min. Shortly after that I received another call from towing company that they were on their way to pick up the vehicle.

While they were busy loading my car on the truck Jabulile called to check if they had arrived. When we were at the repair centre Jabulile called again to check if everything went well.

Thank you to Jabulile Shiba for a great service. It was a quick and seamless process. It is highly appreciated.