JS
Jonathan S

1 reviews | Active since Jul 2014

20 May 2015, 20:42

Great customer service

If only more companies took customer service as seriously as Discovery Insure.<br> <br> Wezile was an absolute pleasure to deal with. Courteous, responsive and professional. She continuously kept me informed, via email, of the progress of the claim. I lodged the claim on Monday with the settlement at 2pm on Wednesday.<br> <br> Having recently had to lodge a claim against my Building Insurance (insured elsewhere), I can tell you that dealing with Discovery Insure is like a breath of fresh air! Keep it up guys!

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Replies (1)
Discovery Insure
Discovery Insure's reply21 May 2015, 08:30
Official
Hello JSnow23,

Thank you for such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We are proud of Wezile, she will be pleased to read your compliment.

Best Regards
Thabani Mtshali