NR
Nthuseni R
1 reviews | Active since Jul 2015
24 Jul 2015, 12:19
Great Customer Service
My day is made!! <br> Thank you so much to Mukovhe.<br> I emailed my 12 questions to Discovery Insure and instantly, got a call back from Mukovhe Ligege. <br> I must say, she is an epitome of quality customer service. At some stage I felt like I know her in person.<br> <br> She even took it upon herself to ensure that I understand the answers by going an extra mile - explaining in my home language, helping me understand my plan more and checking my premium as we go along. <br> <br> I admire her level of articulation and professionalism in answering my mailed questions as well as over-the-phone further questions and the examples she gave were of good quality and relatable. <br>
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Replies (1)Discovery Insure's replyOfficial
24 Jul 2015, 14:55Hello nthusenir,
I was delighted to receive your note, and was especially pleased to read your kind words about our Mukovhe.
Thanks for the feedback, we value it.
Regards
Thabani
I was delighted to receive your note, and was especially pleased to read your kind words about our Mukovhe.
Thanks for the feedback, we value it.
Regards
Thabani
Discovery Insure's reply24 Jul 2015, 14:55
Official
Hello nthusenir,
I was delighted to receive your note, and was especially pleased to read your kind words about our Mukovhe.
Thanks for the feedback, we value it.
Regards
Thabani
I was delighted to receive your note, and was especially pleased to read your kind words about our Mukovhe.
Thanks for the feedback, we value it.
Regards
Thabani
