GG
Gonaseelan G

1 reviews | Active since Mar 2015

09 Mar 2015, 12:25

Great attitude and great service

Over the weekend, I experienced a burst geyser. My regular plumber disconnected the water supply, for replacement on Monday morning. I called discover insure at around 9 am on Monday morning. I spoke to Mmatshepo Maloka (Hope). She took 2 minutes to get my details, and within 3 minutes, she gave me the reference number. No sooner as I put the phone down, I received the reference number on SMS. I faxed thorugh the relevant documents, and within 3 minutes, I received the claim sign-off and acceptance docuement, which was emails back to discovery. I found the service, attitude, friendlyness and overall experienced to be fantastic.

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Replies (1)
Discovery Insure
Discovery Insure's reply09 Mar 2015, 13:06
Official
Hello Yesholan,

Wow!

Thank you for sharing your experience of efficiency.

We are very glad that Mmatshepo could assist you in your time of need. We will be sure to share your compliment with her and her line manager.


Regards,
Brian
Discovery Insure