Great assessor service from Marnus Louw

Marnus provided great service on claim number ***. His service was prompt, his assessment clear and fair, and his communication prompt and clear. His communication style made it easy agree that he speak directly with the customer which is always good in terms of ensuring absolute clarity around a claim decision is given to the customer with no broken telephone communication between customer/broker/assessor. Overall an excellent assessor experience from our perspective as the Broker House.