SP
Shaunpi P

1 reviews | Active since Feb 2015

12 Mar 2015, 12:05

Graet service and customer focussed

Hello Roland...I see good service is habit you guys make at Discovery. you assisted me with exceptional service previously and I see you're now a team leader, Congratulations.<br> My geyser burst recently and I had the pleasure of dealing with Lungi. She kept me updated and followed up with the service providers on her own accord. As with the customer service from yourself, Lungi also went the extra mile and showed empathy with regards to our situation. We appreciate all her politeness and professional assistance and are certainly pleased to be dealing with her.<br> Its really great dealing with a company that assists you with world class service when disaster strikes.<br> Thank you again Lungi, you are a bright star at Discovery.<br> Kind regards<br> <br> <br> <br> <br> Shaun Pillay<br> Executive Property Finance Consultant <br> <br> T: +***8 | F: +27 (0)*** | C: +***7<br> E: [Email Removed]<br> <br> <br> <br> <br> From: Nokulunga Mabusela [Email Removed] <br> Sent: 12 March 2015 12:39 AM<br> To: Shaun Pillay<br> Subject: RE: Your claim authorisation -MailRef#***#-<br> <br> Good day<br> <br> I am glad I have been able to assist. <br> <br> Please do let me know should there be any further

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Mar 2015, 13:21
Official
Hello Shaunpi3972,

Thank you for showing appreciation for the service received.

We are so proud of Lungi and we look forward to providing you with the best service, when you need us the most.

Once again, thank you for taking the time to acknowledge great service.

Regards,
Brian
Discovery Insure