MY
Mitchell Y

1 reviews | Active since Sept 2023

13 Nov 2025, 09:04

Good/can be stressful

Discovery is very helpful when you get into an accident and evidently not liable, if they suspect that you could potentially be liable they send out a 3rd party accessor, who interrogates you like the gestapo and caused me endless stress and headaches even though I was cleared of any negligence

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Replies (1)
Discovery Insure
Discovery Insure's reply13 Nov 2025, 09:17
Official
Good day Mitchell

We're so sorry to hear you felt that way and assure, it was not our intention to cause that. Our assessors are highly skilled in their area and do need to ensure that they always get the truth if any matter. While it may come across as quite harsh and incessant at times it is successful as they're trying to ensure that the best interests of all our clients is protected.

Regards
Discovery Insure