M
Marthinus

1 reviews | Active since Mar 2026

20 Mar 2026, 12:16

Good service by Discovery Ins

The claim process was swiftly handled and communication was clear and direct. I do have my reservations about having to work through FGro instead of a one-contact point. We also had a unpleasant situation with the panelbeater, stating that they contacted me on the order and delays of parts - this was not the case as I have never been contacted. The panelbeater stated it was noted that way on the system/portal - yet I have never seen proof of this. I do not appreciate the service provider accusing Discovery's client of lying.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Mar 2026, 12:39
Official
Good day

Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.


Regards
Discovery Insure