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kushma.morar kushma.morar

1 reviews | Active since May 2011

30 Nov 2016, 14:27

Good Service but difficult to get hold of

<p>Thank you to Reginald Moloto at Discovery Insurance for the fast and efficient service on my claim for damaged goods. </p> <p> </p> <p>My only issue is getting through to discovery insurance, 10-15mins on hold while waiting for a consultant. Why don't you opt for a call back service like SARS, would be more efficient.</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Nov 2016, 14:35
Official

Dear Kushma

Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.

Your feedback will help us improve on getting hold of us much quicker and provide an experience that is pleasant to our clients.

Regards

Thabani