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zama G

1 reviews | Active since Apr 2016

05 Jul 2017, 14:41

Good Service

<p>I have been with discovery since 2004, my portfolio includes Life policy, Medical cover, Investment but I slowly feel that Discovery has grown so much that it does not value its Customers any more or Customer Service is no longer an importanty aspect of its business but that changed for me recently when I interacted with Avroy from Discovery Insure. </p> <p>He made sure that my Insurance policy is re-instated successfully. He was very polite, patient, deligent and explaining every concept in detail. He gave me constant feedback on the progress until the end. after a very long time I felt that Discovery still needs me as their Client. If you can train or recruit such Service Consultants I guarntee that Discovery will continue to grow from strength to strength. </p> <p> </p> <p>I would really like to commend Avroy Petersen for the excellent service he gave me.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Jul 2017, 16:00
Official

Thank you for taking the time to let us know about your experience with us, we value it highly.

We will ensure that this post is shared with Avroy and his manager.

Regards,

Sakhe

Discovery Insure