SG
Sal G

1 reviews | Active since Dec 2020

20 Jul 2021, 13:49

Good people still exist - Chad from New Sales

Dear Discovery

Please find Chadwin of your new sales team, applaud him and give him a well deserved raise. Its because of employees like him that clients like me stay. I called in last week amidst the chaos that was happening in Durban, needing to cancel my insurance policy. I was super glad when I got through to Chad as he was the one who signed me up in the first place. I explained to Chad that I'm taking the risk of cancelling my insurance so that I could use the monies to help friends with groceries for the next few months until they get back onto their feet. Chad took it upon himself to assist by making a small donation. I was in complete shock that good people actually do still exist. Although, I wasn't happy about accepting this as right now everyone is going through their own struggles and lockdown has taught us that every cent counts. I emailed Chad asking for him to contact me so that I can return the monies to him and when he didn't I eventually gave it to a family that really needed it. They were extremely touched and grateful when I explained what Chad had done. The family sends many thanks and blessings to Chad for assisting them during this tough time. When all of this is over I am definitely going to contact Chad so I can sign up with Discovery again. Thank you Chad for your kindness. Discovery, make sure you're taking care of employees like this because they're taking care of you. ?

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Replies (3)
Discovery Insure
Discovery Insure's reply20 Jul 2021, 13:53
Official
Good day Sal  G

We want you to know that we truly feel honored to be your chosen Insurance Company and we look forward to dealing with you. 

Regards
Discovery Insure
SG
Sal G's update20 Jul 2021, 13:57
Reviewer Update
You should feel more honoured to have Chadwin as part of your team
Discovery Insure
Discovery Insure's reply20 Jul 2021, 13:59
Official
We will be sure to share the review with his management.