1 reviews | Active since Jul 2016
Good Customer Services
<p>I had debit issues for my June premium payment ,i called Discovery and I was assisted by Theo Mokhine who assisted me with the Issue for the premium to be debited withing 48hrs, after 2-3days I received a call from a guy who works for Discovery Insure who I believe he interupted from what Theo was assisting me with because he explained that he red the complain then he promised that they will be debiting my account within 48hrs which they never did while I was waiting for the debit to go through I then received email and sms that says If I don't make an appointment for DQ Tracking device to me removed from my car I will be charged R1 180.</p> <p> </p> <p>Yesterday I called again Theo Mokhine also assisted me with the issue and agreed that the policy will be active from the 31 August as the debit will go through on the 31, Theo thank you very much for being helpful hope you will do the same to other customers.</p>
We appreciate the time taken to commend the service received from Theo Mokhine.
We will be sure to your comments to both him and his manager.
Regards,
Serushin
Discovery Insure
We appreciate the time taken to commend the service received from Theo Mokhine.
We will be sure to your comments to both him and his manager.
Regards,
Serushin
Discovery Insure
