Good customer service

on the 03 February a called Discovery Insurance asking to be transfered to Theo Mokhine as the person who always help me and the lady called Kabelo Mohlala promised to assit i then explained to her that Jan premium was not debited and she explained to me that their accounts dep are experiencing a billing problem and she promised to reload the billing which she never did as I then received email on the 8 that my Insurance was suspended. I then called again on the 16 February luckily i managed to talk to Theo and he reloaded the billing and the payment went trough on the 18 February. I wish Discovery Insure staff can be hard workers like Theo Mokhine we as clients learned a lot from him and I wish Discovery management can notice his hard working. Theo keep the good work that you are doing and please note that you also teaching other people how to treat customers we are proud of you GOD BLESS YOU.