Good attitude

I have had the fortune of being served by Ayanda on a previous occasion and I thought she offered good service - but did not compliment her. On making my call again this morning, she still possessed warmth and again offered excellent service!<br> <br> I thought it would be nice if I commended her publicly, and say: \keep it up!""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;624398;757475;14;2;0;1;0;0;2;15/07/13 10:09;205;NULL;15/07/13 8:18;15/07/13 6:44;campmaster double bed mattress;8,11E+12;christefer;***;Ons het 3 campmaster dubbelbed matrasse gekoop in n tydperk van 7 maande, en al 3 trek op die naat los ek het net een slip by my ons is nou in bloemfontein en die matrass het weer op die naat los getrek omrede ons nie die slip het nie toe wou game fleurdal nie die matras ruil nie en ons moes weer een gekoop het die 2de aand wat ons hom op geblaas het toe blaas hy was en weer by die naat, dit kos nou al 1050 vir die 3 matrasse . Ek het die call sentre gebel en met christofer gepraat hy het gese hulle kan niks daar aan doen nie dis maar nou my probleem, hoe werk dit?. Moet nooit campmaster koop nie hulle produkte is sleg en die diens wat jy van die call centre af kry is sleg.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;98530;893260;16;2;0;1;0;0;2;15/07/21 10:37;205;NULL;15/07/13 8:59;15/07/13 7:12;Theft;A***;Wenzile Masina;***;MTN have joined the other corporate's who admit liability but then dont compensate you for your out of pocket expenses. See Wenzile Masina REQ ***.<br> <br> This is how they ***** from you.<br> 1) I goto Botswana expecting my international roaming which I have had since 2009 to be activated. They admit they did not activate it but it is now done. In the meantime I am out of pocket for the airfare and hotel costs because I could get hold of no one and spent the day watching TV. They admit fault but not liability.<br> <br> 2)Because I am always phoning Botswana and Namibia I get offered an international bundle which I take. 25 days later I get a message to tell me my international bundle expires in 5 days. Nowhere up front an I told this bundle has an expiry date.<br> <br> 3)In February I upgraded my phone and had to download all my data at my cost. 2 months later I get offered the LTE simcard which gets delivered to my office and I take the card out and read the instructions only to find that the data I have just downloaded has to be downloaded again at my cost.<br> <br> I was told earlier this year by ICASA that they were going to audit the networks transparency this year. It is well overdue;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;729094;893260;16;2;0;1;0;0;2;15/08/01 12:11;205;NULL;15/07/13 10:28;15/07/13 8:46;MTN advertises out of stock phones as deal;8,40E+12;;***;this seems to be the only way I ever get a proper response without being sent on a goose chase, by being transferred from department to department.<br> <br> In your July 2015 issue of Yellow deals, page 13, you have the Apple 4s, 5c and 5s as a package deal. Both Apple 5 say while stocks last, not the 4s.<br> <br> Time for an upgrade, and these are really awesome deals for the monthly contract price.. <br> <br> but, according to ever person I have contacted at MTN they dont know why these deals are in the July 2015 issues as these phones have been out of stock/discontinued for a few months now.<br> <br> Any chance MTN can help me with this one? I dont have in excess of R500pm for an Iphone 6, but I can do between the R199 and R299 deals advertised in the July 2015 Yellow deals pamphlet, for the Iphone 4s/Iphone 5c<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;869249;28;1;5;0;1;0;0;5;15/07/13 13:27;205;NULL;15/07/13 11:48;15/07/13 10:02;Credit Card Missing Payment;4,55E+15;Salome Mokolo;;on The 2nd of July I settled my Credit Card, the mistake that i did was to start with the word Ref no: followed by the numbers but it took only 10 digits of my Credit Card. I've been calling Absa since the 2nd & no one could sort this problem, until i decided to go to the Clearwater Absa on Saturday the 11th & helped by this Saint (Salome Mokolo) with the great attitude & worse part of it was the ladies at the door transffered me to the tellers of which they could have helped because this process was holding the queue. They couldn't trace my money because of the 10 digits instaed of 16 digits & the money was obviously allocated to Suspense account. She called the card division & told them my story, someone told her that that process of tracking the money could take up to 30 days, she stopped my debit order as per my instruction. Today I received an SMS that my Credit Card has been settled & the money has been allocated to my credit card. Keep shining Salome, we need people like you! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871436;23;1;2;0;0;0;0;2;15/07/16 15:53;205;NULL;15/07/13 14:16;15/07/13 12:28;Poor service ;8,20E+12;Consultant;***;I settled my loan account but the debit order still went off.I phone the call center and was told to go to the branch of which I did on the 3 of July. At the branch I was told I will get money within 5 days which never happen. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;807931;793962;16;2;0;1;0;0;2;15/07/14 16:49;205;NULL;15/07/14 15:02;15/07/14 13:24;Telkom mobile wont stop deducting money;7,30E+12;;***;I had a contract from 8ta which i took out about 5 years ago. After the contact expired in Nov 2012, i went to the telkom mobile shop in Centurion Mall, and did all the paperwork to stop the account. There was some confusion about my number, as they said the system said there was an error with it, but in the end they stopped it. <br> <br> In March this year i realized that Telkom is still deduction the R99 from my account. I got in touch with them, and they lady who helped me asked me to fill in another cancellation form, and fax it to her. I faxed her that form and a statement from my bank where the money deducted. She said she will forward it to the cancellation department. <br> <br> After 3 months nothing happened so in June i contacted them again. I faxed through the documents again, and she escalated the request again.<br> <br> Last week i tried again, and they told me they have tried to contact me 3 times and i was unreachable, thus they cannot cancel my account. They said they will contact me again. I guess i'm still unreachable cause i haven't received any calls except the one to tell me they cant reach me on that number...<br> <br> My case nr is ***1<br> <br> Please help<br> <br> H Venter<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867242;793962;16;2;0;1;0;0;2;15/07/16 11:34;205;5;15/07/16 9:58;15/07/16 8:09;Charged for what I have not received;8,00E+12;Erasmus Cele;***;Now, over 10 months later, there is conflicting information about whether or not I will be refunded for the services I have not received. I have been billed every month while I have been ignored and passed on from one consultant/team Leader/manager to another in trying to resolve the issue. Since reversing my debit orders, in the hope that this may spark action, I am now told that nothing can be done as the account is in arrears. 31 Calls since the 14th of April alone have not managed to resolve this. This is an expensive exercise in terms of telephone charges as well as time. I would very much like to end my dealings with Telkom. While their packages seem good value for money, the customer service is none-existent, despite this being one of the CEO's (Sipho Maseko) primary areas to address. I would rather pay more and be treated like a person and not an inconsequential number. While the responses to the HelloPeter posts are very prompt, unfortunately nothing is done thereafter. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;873720;763825;6;5;0;1;0;0;5;15/07/16 12:43;205;NULL;15/07/16 11:07;15/07/16 9:18;Great Service from PP24 Live Support;Hayley-Ann;Steven Le Roux;***;I purchased R 3000.00 worth of electricity with prepaid 24 for various meters and did not receive any electricity tokens due to some incorrect information i submitted on the site (Which i did not know i had done at the time)within 5 minutes of sending my problem to PP24 live support i got a response from Steven who sorted all my issues out with in 15 minutes.<br> <br> Steven Le Roux thank you so much what a pleasure to deal with you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;560372;793962;16;2;0;1;0;0;2;15/07/16 16:30;205;NULL;15/07/16 14:57;15/07/16 13:05;Top Up Data not reflecting after 29 hours;5,61E+12;;***;Good Day<br> <br> I topped up my telkom home data with the R99 option through the Telkom website. I have been on the line with Telkom for the past 2 hours trying to resolve and all I get is that I must email [Email Removed] I have an URGENT HUGE file that needs to upload TODAY BY 4PM else I might be FIRED! I have preempted that I will be using alot of data hence me buying more data YESTERDAY. I need this resolved asap. Reference for my call: ***5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;874612;587;20;2;0;1;0;0;2;15/07/20 12:35;205;NULL;15/07/19 10:56;15/07/19 9:10;Worst sevice and product ever!!!;;Wessel;***;I bought 2 large subs from the zevenwacht mall branch and i have never seen such bad subs in my life you pay 120 rand and there are almost no topping on and the bread is so hard a dog wont eat it. I call the branch and speak to the manager Wessel and tell him how dissapointed i am and all he has to say with a no care attitude is that the subs were made the right way and there is nothing wrong with them and they were made right. This is the only fast food i ever buy and due to this i will never be a client at any of the debonairs store EVER again. Normaly the subs are soft and filled with toppings and cheese and all i get is dry hard burnt bread with cheese and 5 pieces of ham. Thank you debonairs zevenwacht for spoiling my love for this brand and THANK YOU WESSEL FOR YOUR \EXCELENT\"" SERVICE AS MANAGER in trying to resolve this or making sure your client is happy. Plus i stand in your store and hear how the lady tells your cook to put clean gloves on coz those were very dirty and had to be old food on it as i was the first client for the day. """