1 reviews | Active since May 2018
GONTSE MOTEANE YOURE A SUPER STAR
as much as believe that everything was done incorrectly , lack of communication , bad customer service which has cost me financial and his Manger Thuso and team leader Dumisani who are busier than the CEO of the company. not Forgetting Mr Fixer himself Thami with lies and lies.
for the first time I feet like a customer , for the first time i feel that my being with Discovery someone notice , aint just a number or another customer. best recovery as much as it not for everything but Gontse Moteane youre the best.
your calmness , listening skill, not in the rush to respond , applying your mind and put yourself in the situation. no t forgetting to apply the product wording terms and conditions. Your insanely customer centric culture is out of this word , I hope and wish that you don't let the toxic environment around you motivate you negatively.
even if things you panned or promised don't go my way , i know you have done the best , you made me feel at home, i wish your team and manager will recognize you for this.
Thank you and thank you for making my day, you just gave me hope after all the stress i went though for a month without any updates but a slap on my face with rejection. YOURE A SUPER STAR
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Regards
Discovery Insure
Thank you for your feedback, we value it highly .
Regards
Discovery Insure
