RB
Rea B

1 reviews | Active since Jul 2015

03 Jul 2015, 12:56

Going the extra mile

I had the pleasure in dealing with Mlondi a couple of days ago when a client had to add a motorcycle to his existing policy. Clients always want things done yesterday and Mlondi understood the urgency of the matter and dealt with the addition in a very efficient and friendly manner. I had the updated schedule & confirmation of cover letter in place way before the client went to the dealership to collect his new bike. I must also say that I have dealt with Mlondi on numerous other occasions and he is always very helpful, efficient and pleasant to deal with. Thank you for making this case a hassle free experience!!!!<br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply03 Jul 2015, 14:23
Official
Hello Rea Bosch,

Thank you for taking the time and give us feedback on your experience with Mlondi.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Mondi will be pleased to read your compliment.

Regards
Thabani