Go back to the drawing board

This is my second review about an outstanding claim made on the 17 of November 2021. I have come to the conclusion that Discovery Insure does not care. There is no other explanation. I eventually got hold of my claims consultant, a big joke that I have one. I thought she left the company after being non-responsive since December. The lady was neither phased by the fact that this has been outstanding for over three months nor phased by being called out for not replying to my emails. No apology, no acknowledgement of bad customer service. I have been inconvenienced by my car being ******. I am sure that if I was insured with another company I would be driving a new vehicle by now not paying Uber to move around. I am still paying premiums for a non-existent car until this is resolved. Discovery Insure does not deserve my business.