JW
John W
1 reviews | Active since Mar 2015
20 Mar 2015, 16:07
Glad I made the switch to Discovery Insure
Processed my first household claim with Discovery Life for accidental damage to our home computer. Called up Discovery with the usual anxiety when dealing with insurance companies. Turns out my anxiety was completely unfounded. Porch Sithole was the Discovery Life consultant who was allocated to deal with my claim. He was professional, prompt and much to my surprise keep phoning me to keep me updated with the status of my claim. The claim was resolved to my satisfaction today. I'm really glad that I made the switch to Discovery Life. Keep up the great work Porch!
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Replies (1)Discovery Insure's replyOfficial
20 Mar 2015, 17:48Hello jpmwatson,
We truly appreciate you taking the time to recognise Porsh's friendly service!
We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
It is great to see our staff striving for service excellence and making a difference in our members lives. I have sent your compliment to Porsh and his Manager to ensure that he is recognised for his dedication to service.
Regards,
Serushin
Discovery Insure
We truly appreciate you taking the time to recognise Porsh's friendly service!
We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
It is great to see our staff striving for service excellence and making a difference in our members lives. I have sent your compliment to Porsh and his Manager to ensure that he is recognised for his dedication to service.
Regards,
Serushin
Discovery Insure
Discovery Insure's reply20 Mar 2015, 17:48
Official
Hello jpmwatson,
We truly appreciate you taking the time to recognise Porsh's friendly service!
We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
It is great to see our staff striving for service excellence and making a difference in our members lives. I have sent your compliment to Porsh and his Manager to ensure that he is recognised for his dedication to service.
Regards,
Serushin
Discovery Insure
We truly appreciate you taking the time to recognise Porsh's friendly service!
We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
It is great to see our staff striving for service excellence and making a difference in our members lives. I have sent your compliment to Porsh and his Manager to ensure that he is recognised for his dedication to service.
Regards,
Serushin
Discovery Insure
