JT
Johan T

1 reviews | Active since Dec 2013

26 Oct 2017, 13:27

Ganyane Metsing, Relationship Executive

Worst customer service i have received ever. Matter got escalated up to the executive office, where i had to deal with Ganyane Metsing, the relationship executive. Absolute rude person, keeps on interrupting one when speaking and you can not state your case. Can not believe that Discovery will have such a rude person as their Relationship Executive. If that is the person you have appointed in this position, that explains all the customer service clients are receiving out there.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Oct 2017, 13:41
Official

Dear Johan.

I am currently dealing with your claim concerns, and as per our telephone conversation please allow me the opportunity to assist with the issues you have raised, I have made you aware of the necessary steps I am taking to try and resolve this claim.

I will provide you with feedback once done.

Regards

Ganyane

Discovery Insure