Fundiswa Loza from the Retentions department

Fundiswa Loza from the Retentions department, is the way Discovery Insure will actually retain customers. The experience, the empathy, the sincerity and the customer focus from Fundiswa is the reason I did not cancel my policy today. Which was why I spoke to her, to cancel. But her persuasion and her willingness to go beyond and follow up was rewarding.