FF
Francois F
1 reviews | Active since May 2015
21 Jul 2015, 13:16
Friendly, profesional service
I recently joined Discovery insure, all the call centre agents that I spoke to was very friendly and help full taking time to explain the vehicle policy and answering any questions I had. After receiving my policy by email I noted there were a few errors. <br> I contacted the service centre where I was assisted by Tshidi Molepo, it was such a pleasure dealing with her, she has a great personality and was extremely help full. She can definitely receive an award for service ambassador.<br> I never knew taking out insurance can be such a fun and pleasurable experience.
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Replies (1)Discovery Insure's replyOfficial
21 Jul 2015, 13:40Hello FrancoisFouche,
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Thanks for the feedback, Tshidi will be glad to receive your note.
Regards
Thabani
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Thanks for the feedback, Tshidi will be glad to receive your note.
Regards
Thabani
Discovery Insure's reply21 Jul 2015, 13:40
Official
Hello FrancoisFouche,
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Thanks for the feedback, Tshidi will be glad to receive your note.
Regards
Thabani
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Thanks for the feedback, Tshidi will be glad to receive your note.
Regards
Thabani
