RR
Rikus R

1 reviews | Active since Jul 2019

02 Jul 2019, 18:58

********** Change of Car Ownership

Recently my car, that I have owned for the last 4 years, required a license disk renewal. When attempting to do renewal at the post office I was informed to my surprise that I am no longer the owner of my vehicle. An administrative error at Discovery and Auction Nation resulted in me loosing ownership of my trusty car.

I do not personally even have insurance with discovery neither did I sign any change of ownership papers. I raised this with Discovery and only received one phone call with promises of email correspondence and further phone calls. Neither of these promises where delivered upon and I am no further to owning my car than a week ago. I fail to understand how the ownership of the car was changed without my consent, ID, or knowledge.

0
Replies (1)
Discovery Insure
Discovery Insure's reply03 Jul 2019, 11:49
Official
Good day Rikus 

Thank you for raising your concern.

We are investigating the matter and a resolution is underway.

Further updates will be communicated to you directly.

Apologies for any inconvenience that may have been caused.

Regards
Discovery Insure