1 reviews | Active since Jul 2019
********** Change of Car Ownership
Recently my car, that I have owned for the last 4 years, required a license disk renewal. When attempting to do renewal at the post office I was informed to my surprise that I am no longer the owner of my vehicle. An administrative error at Discovery and Auction Nation resulted in me loosing ownership of my trusty car.
I do not personally even have insurance with discovery neither did I sign any change of ownership papers. I raised this with Discovery and only received one phone call with promises of email correspondence and further phone calls. Neither of these promises where delivered upon and I am no further to owning my car than a week ago. I fail to understand how the ownership of the car was changed without my consent, ID, or knowledge.
Thank you for raising your concern.
We are investigating the matter and a resolution is underway.
Further updates will be communicated to you directly.
Apologies for any inconvenience that may have been caused.
Regards
Discovery Insure
Thank you for raising your concern.
We are investigating the matter and a resolution is underway.
Further updates will be communicated to you directly.
Apologies for any inconvenience that may have been caused.
Regards
Discovery Insure
