*****ulant advertising. Carte Blanche should investigate

Same issue as other clients. App not recording trips for all three insured members with same message "phone not present" when in fact phones are present, bluetooth is on and location settings for the App is "Always On". Have deleted and reinstalled the app multiple times on the advice of Discovery; to no avail. Been emailing and calling them every week for 6+ weeks: issue still present and promised plays and points in compensation not yet received!!