1 reviews | Active since Aug 2023
Fradulent company.
Completely *****ulent! Do not use this insurance unless you want to loose all your money and have nothing insured. I signed up with Discovery Insurance 1 July and they captured my information incorrectly, with an incorrect ID number and incorrect email address. I never received the insurance or schedule or confirmation of this insurance and each time I called or emailed they ignored me or told me I didn't have a policy. So I went to another insurance. They've ignored my requests to cancel the policy and refuse to give me my money back. For services NO ONE PROVIDED. Disgusting that they can treat someone like this considering their own systems and their own people. How can you hold someone accountable to *****ulent information captured by them. After endlessly telling me I don't have a policy. Imagine I would have had an accident or needed to claim. I'd probably be car-less and with no way to replace my vehicle. Which I don't even have anymore. I'm so sick about this. Give me back my money. I received for the first time today confirmation that the policy is. I'd never even know about this.
A) I no longer even HAVE the car - I lost it months ago during my divorce and the car is in my cheating husband's name. He's had the Renault insured in his name with Santam I think.
B) I have an entirely NEW car which is the reason I've been trying to contact the insurance because the dealership wouldn't release the new car until I could prove insurance. I was attempting to have the car insured only to be told endlessly I have zero coverage.
I've literally spent all my work day and R300 airtime, endless emails to find out that I even have a policy, and when I eventually do find the policy the agent won't pass my verification because I don't know what details were even captured on that policy. They sent me the schedule today I can't open it because I literally don't know the ID to open the correspondence.
I just want my money back.
A) I no longer even HAVE the car - I lost it months ago during my divorce and the car is in my cheating husband's name. He's had the Renault insured in his name with Santam I think.
B) I have an entirely NEW car which is the reason I've been trying to contact the insurance because the dealership wouldn't release the new car until I could prove insurance. I was attempting to have the car insured only to be told endlessly I have zero coverage.
I've literally spent all my work day and R300 airtime, endless emails to find out that I even have a policy, and when I eventually do find the policy the agent won't pass my verification because I don't know what details were even captured on that policy. They sent me the schedule today I can't open it because I literally don't know the ID to open the correspondence.
I just want my money back.