Follow up with Discovery Insure and Lar Tech Panelbeaters

I recently gave a review for Discovery Insure, where I outlined the fact that my car was only fixed 6 months after the accident and also that the car was returned in a bad way, i.e. dents, bends, etc. After the first review, I did get feedback from them to say that they would be handling this and seemed very willing to help. However, one of the problems i had was the car not starting. I thought it might be the battery. After requesting that the panelbeaters Lar Tech get back to me about getting my battery replaced, since it was sittiing at their yard for over 6 months. They said that the request was refused by Discovery Insure. I also got another call from Discovery Insure to say that they are not able to assist me further because it has gone to the Ombudsman. I would have been happy to forgo the Ombudsman process if Discovery had given me some sort of solution, but to no avail. My car is now still sitting in my yard unable to start and i am in the same position as before.