V4
V 40

1 reviews | Active since Feb 2018

09 Dec 2020, 08:23

Flat Battery

Car would not start on 3rd December 2020 . Contacted discovery at 14h10 and someone came through at 15h00. Started up the car with a battery pack and it worked but I had no electronics like wipers and indicators... the person should have used an actual battery and thicker cables as that did work later on when I had to call volvo assist to start up again....Not happy with service provided

0
Replies (1)
Discovery Insure
Discovery Insure's reply09 Dec 2020, 08:53
Official
Good day Bhavna R

Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.  As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.   

It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. 

Your review has been passed on to ES team for improvement with the service provider in question.

Regards
Discovery Insure