Fix my car and bring it back

I was involved in an accident in June and the only time i get updates regarding the progress made is when i call and beg them. No one communicates with me and nothing is being updated on the app. I'm even forced to contact the repairer Centurion Panel Beaters directly as if I have a contract with them. Their service is also horrible. When i check my car tracking app it shows that my car moves almost every day. You deserve a zero rating score