CM
Chanel M
1 reviews | Active since Feb 2011
27 Jan 2021, 11:09
Fine example of good service
Impressionable experience with Willie Scholtz, he called me swiftly after accident, checked if I needed medical assistance and then called back after 5 minutes to give me chance to check for damages and assistance me throughout the morning to ensure all processes were followed and that I got home safely. A fine example for the rest of the industry Willie Scholtz Thank you I wish all the Discovery staff were as efficient as you.
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Replies (2)
Discovery Insure's replyOfficial
27 Jan 2021, 11:40Good day Chanel,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
Discovery Insure's reply27 Jan 2021, 11:40
Official
Good day Chanel,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
CM
Chanel M's updateReviewer Update
30 Jan 2021, 08:40Like i said the rest of your staff can learn from Willie because now its been 3 days since the accident and nothings been done even the assessor is try to find out if the can go a ahead with assessment as Discovery havent said anything....
Really disappointed is Mosa Phillips on holiday? Cause he definitely isnt doing his job!!!
Really disappointed is Mosa Phillips on holiday? Cause he definitely isnt doing his job!!!
CM
Chanel M's update30 Jan 2021, 08:40
Reviewer Update
Like i said the rest of your staff can learn from Willie because now its been 3 days since the accident and nothings been done even the assessor is try to find out if the can go a ahead with assessment as Discovery havent said anything....
Really disappointed is Mosa Phillips on holiday? Cause he definitely isnt doing his job!!!
Really disappointed is Mosa Phillips on holiday? Cause he definitely isnt doing his job!!!