JV
Jaco V

1 reviews | Active since Feb 2013

22 May 2015, 18:32

Finally sorted our issue

Since march we have been querying our vitality drive points and our rewards. We were literally sending emails and phone calls and trying to get this sorted for months. When i finally gathered the courage to try again, i got through to Elijah and explained my situation to him. Telling him that i do not want the generic answers and that the problem is serious and needs to be investigated! One week later the problem is sorted out and hopefully the issue will not arise again. Form the bottom of my heart i would like to thank Elijah for his dedication, commitment and integrity in getting the problem sorted. After a few months i'm not the easiest person to deal with and he put up with it. Well done! You deserve a medal! Thank you very much!

0
Replies (1)
Discovery Insure
Discovery Insure's reply25 May 2015, 07:48
Official
Hello JacoVermeulen,

Thank you for taking the time to share your compliment with us.

We are so proud of Elijah for maintaining the service flagship high. We look forward to sharing your compliment with him.


Regards,
Mpho
Discovery Insure