RF
Rudi F
1 reviews | Active since Sept 2013
14 Jul 2023, 18:16
Feedback Poor and System Incorrect
I have logged over the paat 4 weeks multiple tickets for issues having with drive. Every month they pay out something different. Last month only partially paid the cashback, thia month only one vehicle paid out.
Each time I log a request. "We have escalated it, expext a reply in 3 to 5 days." Still not responses?
Reference Numbers: *** *** *** ***
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Replies (1)
Discovery Insure's replyOfficial
17 Jul 2023, 10:39Good day Rudi F
Thank you for sharing your views.
We apologise for any inconvenience that may have been caused.
Tickets :
IPLS-21546
IPLS-20060
Have previously been logged to resolve issues you have raised.
We have since prompted the team toaccount for the pending resolution.
A represenattive will engage you in due course.
Regards
Discovery Insure
Thank you for sharing your views.
We apologise for any inconvenience that may have been caused.
Tickets :
IPLS-21546
IPLS-20060
Have previously been logged to resolve issues you have raised.
We have since prompted the team toaccount for the pending resolution.
A represenattive will engage you in due course.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply17 Jul 2023, 10:39
Official
Good day Rudi F
Thank you for sharing your views.
We apologise for any inconvenience that may have been caused.
Tickets :
IPLS-21546
IPLS-20060
Have previously been logged to resolve issues you have raised.
We have since prompted the team toaccount for the pending resolution.
A represenattive will engage you in due course.
Regards
Discovery Insure
Thank you for sharing your views.
We apologise for any inconvenience that may have been caused.
Tickets :
IPLS-21546
IPLS-20060
Have previously been logged to resolve issues you have raised.
We have since prompted the team toaccount for the pending resolution.
A represenattive will engage you in due course.
Regards
Discovery Insure
Best regards,