Feedback is Non Existent

<p>After numerous follow ups regarding a mail i sent to Boitumelo Mashinini in claims 2 WEEKS AGO i have still not recieved feedback. Tried getting feedback through the call center which was no help either. </p> <p> </p> <p>Then after waiting almost 15 min on the line to get through to the Claims Manager the call cuts. I then asked the facebook page for the managers email address and got given a useless email address which is probably a general claims email. </p> <p> </p> <p>Do i need to contact Ombudsman to get feedback from you people? </p> <p> </p> <p>Absolutely no customer service when it comes to claims. Definitely will not insure again. </p>