Feedback

Still awaiting response-nothing happened so far.<br> No call, no feedback,no response.<br> <br> I have been waiting for a response from Discover to resolve the matter in regards to my Fridge. I logged a claim and had a discussion with the agent. I was to told to purchase a fried and submit the relevant invoice. My Samsung Fridge gave in due to Power surges. Two agents came to assess and discovery said that they reject the claim. The agent sent me a letter of acceptance for the spoilt items but said that discover rejected the claim for the fridge. I motivated and sent an official mail to the relevant email and to the agent. Up till now, I received zero response. I tried on numerous times to call the agent , I sent email and still nothing has come off it. My issue is that I procured the fridge on the basis of the agreement, now I have R10k on my credit card and discover does not want to pay. I sent a strong motivation and indicated the basis of the claim. I just want the matter resolved and for discover to re-consider and assist me. <br> <br> Hello MrR,<br> We are concerned by your comments. <br> Please allow us the opportunity to investigate this claim matter, and we will provide feedback once done