CS
Carika S

1 reviews | Active since Jul 2018

20 Apr 2021, 13:57

Fast, friendly and professional service

We received fast, friendly, professional service from Aretha Tobias this morning. She quickly realized what assistance we required, confirmed all relevant details for the vehicle that needed assistance as well as location, thereafter proceeded to ensure that we get the necessary assistance in under 30 minutes at our location. She even phoned back after a few minutes to furnish me with the service provider's details as well as a time estimation for their arrival. This information was even confirmed via SMS. After approximately 35 minutes she phoned again to enquire whether we have been assisted by the service provider, to which I have confirmed in the positive. The assistance was rendered without any cost to us, which is much appreciated. Thank you Aretha for a job well done! Keep up the good work.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Apr 2021, 14:29
Official
Good day Karika

We are delighted to receive your note, and are pleased to read your kind words about our company. It makes us happy to know you feel at home with us. 

Regards
Discovery Insure