NB
Nikki B

1 reviews | Active since Jun 2020

30 Sept 2025, 13:17

Fast & Efficient Claim Processing and Superb Service

I had the pleasure of dealing with Tshepiso Thamane this morning with regards to a small claim (stone chip in my windscreen) and, even though I did not follow the correct claim procedure, she went out of her way to help me and approved the claim within minutes. Within 10 minutes I had already received confirmation of refund payment. What fantastic service.

0
Replies (1)
Discovery Insure
Discovery Insure's reply30 Sept 2025, 13:23
Official
Hi Nikki

Thank you so much for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Tshepiso went out of her way to assist you and ensured your claim was handled so quickly and smoothly. Fantastic service stories like yours mean a lot to us, and we’ll be sure to pass your compliment on to Tshepiso.

Regards
Discovery Insure