Fantastic service

<p>Dont often praise companies in SA however I have to share my recent experiance with you,</p> <p>I changed to Discovery insure on the 1st January 2017, I had been with Hollard for a number of years for which I had no complaints. I found the benefits with Discovery appealing and I was also saving over R200 per month for basically the same coverage.</p> <p>On the 21st January I was involved in my first serious accident in over 47 years of driving. I got out of the car and within a few miniutes I was being contacted from the Discovery call centre by a guy called Eaton. The car has a sensor fitted which is part of the insurance package, this alerted Eaton in the call centre. He asked me if I was ok and that he had contacted the emergency services. Through out the ordeal he contacted me proably another 4 or 5 times to tell me what the procedure would be for towing and were the vehicle would be taken. </p> <p>Luckly myself and the occupants of the other vehicle where ok including two children. All 6 airbags deployed in my Volvo V60 I ended up with a few scratches on my arm and a nice bruise on my chest from the seatbelt.</p> <p>Monday morning I was contacted by the panelbeater to tell me about the car and that it would be assessed within 48 hours. I was then contacted by Neliswe from discovery who again was very informative about how the claim would proceed. The car was eventualy writen off and I recieved the settlement for the car last week. I had chose to have the 30 day car hire option which proved to be a great idea. </p> <p>I just want to thank all of the people that helped me in getting this claim solved especially Neliswe, and Eaton at Discovery. You hear of certain insurance companies dragging their feet and looking for any excuse not to pay out, Discovery will be my preffered company from now on and I will be getting quotes for two more of our vehicles. </p> <p> </p>